UPS to cut 12,000 jobs in cost-saving move

UPS to cut 12,000 jobs in cost-saving move
UPS to cut 12,000 jobs in cost-saving move

UPS, the world’s largest package delivery company, announced on Tuesday that it will cut 12,000 jobs this year as part of a plan to save $1 billion in costs. The layoffs will affect managers and contractors, mostly in the US, where the company faces a slowdown in delivery volume and higher labor costs.

Why is UPS cutting jobs?

UPS said that the job cuts are part of its strategy to “align resources” and “strengthen its foundation for future growth”. The company reported a 7.4% decline in domestic daily shipping volume in the fourth quarter of 2023, compared to the same period in 2022. The company also cited softer demand and increased competition from rivals such as FedEx and Amazon.

In addition, UPS faces higher labor costs due to a new contract with the Teamsters union, which represents about 250,000 of its workers. The contract, which was ratified in July 2023, is worth $30 billion and raises the average pay for full-time workers to $49 an hour and for part-time workers to $21 an hour. The contract also includes benefits such as health care, pensions, and bonuses.

How will the job cuts affect UPS and its customers?

UPS said that the job cuts will not affect its service quality or delivery network. The company said that it will continue to invest in technology, automation, and innovation to improve its efficiency and customer experience. The company also said that it will offer severance packages and outplacement services to the affected employees.

However, some analysts and experts have expressed concerns that the job cuts could hurt UPS’s morale, reputation, and market share. They also warned that the job cuts could have a negative impact on the economy, especially in the areas where UPS has a large presence. For example, UPS is one of the largest employers in Atlanta, Georgia, where it is headquartered.

What is the outlook for UPS and the delivery industry?

UPS said that it expects to see a modest improvement in its revenue and earnings in 2024, as the global economy recovers from the pandemic and the e-commerce sector continues to grow. The company said that it will focus on expanding its international and healthcare segments, as well as its digital and sustainability initiatives.

However, UPS also faces several challenges and uncertainties in the delivery industry, such as rising fuel prices, regulatory changes, environmental issues, and cybersecurity threats. The company also has to compete with emerging players such as Uber, DHL, and Alibaba, who are offering new and innovative delivery solutions.

Therefore, UPS will have to adapt and innovate to stay ahead of the curve and meet the changing needs and expectations of its customers. The job cuts are a part of that process, but they may not be enough to ensure the long-term success of the company.


UPS to cut 12,000 jobs as delivery demand slows

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